These Terms of Use (“Terms”) govern your use of Bitcoin ATMs operated by Future Breeze S.r.o. (“Company”, “we”, “us”). By using our ATMs and related services (“Services”), you confirm that you have read, understood and accepted these Terms and Privacy Policy available on the official website www.future-breeze.eu.

By conducting a transaction, you confirm that you own and control the cryptocurrency wallet and funds used in the transaction.

Our ATMs allow customers to buy and sell supported cryptocurrencies in person at Company-operated locations. The Service is not available online and may only be used at ATMs owned and operated by the Company. Supported cryptocurrencies/networks include:

Please remember that all transactions are final, irreversible, and non-refundable due to the inherent nature of cryptocurrencies and blockchain technology.

The Company may:

The Customer may not use multiple wallets, third-party wallets, or multiple identities to avoid transaction limits, identity verification requirements, or regulatory controls.

Transaction fees are included in the exchange rate presented before confirmation.

The exchange rate consists of:

Fees may vary by location and may change at any time. By confirming a transaction, you accept the applicable rate and fees.

The Company may charge an administrative fee of up to 10% of the transaction amount where a transaction cannot be completed due to reasons attributable to the Customer, including but not limited to refusal or failure to complete KYC, provision of incorrect information, or breach of these Terms. The fee may be deducted from the transaction amount prior to any refund.

Cryptocurrency is volatile, not legal tender, and not backed or insured by any government authority. By using the Service, you acknowledge and accept the following risks:

You must use your own cryptocurrency wallet. Use of a third-party or another person’s wallet is prohibited.

The Company:

You are solely responsible for the security of your wallet and your funds.

Cryptocurrency ATM transactions are commonly used in fraud schemes. Users should verify sources and beware of scams, fraudulent offers, or social engineering.

You should not send cryptocurrency to unknown persons or in connection with:

The Company is not responsible for losses resulting from fraud. If in doubt, contact our support before completing a transaction.

To comply with anti-money laundering (AML) and counter-terrorism financing regulations, the Company may collect and verify personal information. This may include, but is not limited to:

Identity verification may be required depending on transaction limits and applicable law.

The Service may only be used by natural persons of legal age for personal purposes. Corporate entities and organizations are not accepted. The Service may not be used on behalf of any other person or entity.

Personal data is processed in accordance with applicable laws and retained for the legally required period. In particular, information collected for anti-money laundering (AML) and counter-terrorism financing (CTF) purposes may be retained for up to 10 years following the end of the transaction.

Data may be shared with competent regulatory authorities where legally required. The Company applies appropriate technical and organizational safeguards to protect personal data.

As a user of the Service, you are responsible for:

The Service must not be used for illegal purposes. Any such use may result in suspension of Service access and reporting to the relevant authorities.

Users are responsible for any fees or losses incurred as a result of incorrect transaction details, wallet addresses, failed transactions, refused transactions, KYC refusal, verification failures, or other actions caused by the user. The Operator is not liable for such losses.

Damage to ATMs or interference with the Company’s equipment is strictly prohibited and may result in legal action.

Customers are advised to keep a record of all transaction receipts or confirmations for their personal records and for potential dispute resolution.

The Company is not liable for service interruptions caused by events beyond its reasonable control, including market volatility, technical failures, regulatory changes, or force majeure events.

Cryptocurrency transactions are not insured or guaranteed by any governmental authority.

If you have any complaints regarding the Service or a transaction, you may contact the Company using the contact details provided on the ATM or the Company’s website.

Complaints should include sufficient details to identify the transaction (e.g., date, time, location, transaction ID).

The submission of a complaint does not affect the final and irreversible nature of cryptocurrency transactions. More information on https://future-breeze.eu/complaint.

The Company may update these Terms at any time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

For questions or assistance, please contact:
support@future-breeze.eu